The Authorisation Journey: Building an SMF Team From Scratch
A firm applying for FCA authorisation faces a different recruitment problem from an established firm filling one vacancy. There is no Senior Manager structure to slot a hire into. The whole team has to be built, in the right order, before the application can credibly go in. We work with a steady stream of authorising firms, especially in payments, e-money, consumer credit, investment and cryptoassets, and see the same sequencing mistakes repeatedly. This guide sets out what needs to be in place, in what order, and how to fund it before revenue arrives.
Why Authorisation and Recruitment Are One Project
The FCA doesn’t authorise a business plan in the abstract. It authorises a firm with named Senior Managers whose approvals are applied for alongside the firm’s application. To meet the threshold conditions, the firm must show that it has suitable people, adequate resources and effective supervision. That means “get authorised” and “build the senior team” can’t be done one after the other. They run together, and who is hired when has a direct effect on how smoothly the application goes.
The statutory timescales make this matter. Under section 55V of FSMA, the FCA has six months to decide a complete Part 4A application and twelve months for an incomplete one. Payment and e-money applications have their own deadlines. Applications missing key people or with weak governance tend to be treated as incomplete, which pushes the firm towards the longer deadline.
What Needs to Be in Place Before the Application
A named compliance officer
The FCA expects to see a capable compliance lead named in the application, not a description of a role to be filled later. Applications with a strong SMF16, ideally with experience of a similar business model, move faster than ones where compliance leadership is described in general terms. For small firms this is often a part-time compliance officer.
A named MLRO
For firms with real financial crime risk, such as payments, e-money and cryptoassets, the same applies to the SMF17. A specifically identified MLRO with experience of a comparable risk profile strengthens the application far more than an assurance that AML controls will be built after authorisation. Many smaller firms combine the two roles; see combined compliance officer and MLRO recruitment.
A CEO and board proportionate to the firm
Every firm needs an SMF1 or equivalent and directors who meet the fit and proper test. Smaller firms don’t need the full board of an Enhanced firm on day one, but the FCA expects governance proportionate to the risk. Where an independent chair or non-executive is expected, having them engaged before submission adds credibility. Our guide to which SMFs apply at which firm tier sets out the requirements.
A finance lead who understands regulatory capital
Capital, liquidity and wind-down planning are central to most applications. Even if the SMF2 isn’t required, the firm needs someone who can build credible financial projections and regulatory capital calculations, and who can run regulatory reporting from day one.
Specific Statements of Responsibilities
A templated Statement of Responsibilities is a weak signal at any time, and especially in an application where the FCA is judging whether the firm’s governance has been thought through. See what goes wrong in Form A submissions.
The Order That Works
| Stage | People | Why now |
|---|---|---|
| 1. Before drafting | Compliance officer and MLRO, or one combined | They shape the regulatory business plan, policies and controls the application describes |
| 2. While drafting | CEO (if not a founder), finance lead, chair or NED where needed | Governance and financial projections need named owners |
| 3. At submission | Form A for each SMF, with Statements of Responsibilities and a responsibilities map where required | The FCA assesses the people alongside the firm |
| 4. During assessment | Prepare for interviews and questions; plan certified staff | Applicants and candidates are often interviewed |
| 5. After authorisation | Scale compliance and financial crime teams; review fractional arrangements | Volume and complexity become clear once trading starts |
The Sequencing Mistake We See Most Often
The most common error is building the commercial and technology team first and treating the compliance officer, MLRO and board as a late step before launch. From the FCA’s point of view this is backwards. A firm that shows strong, named compliance and financial crime oversight early, even while other parts of the team are still forming, makes a far more credible application than one with an impressive commercial team and vague governance plans.
The second most common is hiring a compliance lead with plenty of experience running established functions but none of authorisation. Guiding a firm through an application is a distinct skill: writing the regulatory business plan, answering the case officer’s questions and building controls before any customers exist.
Fractional and Interim Cover During Authorisation
Many authorising firms, especially smaller ones, use fractional or interim Senior Managers through the application and early trading, then hire full-time once volumes are proven. This is often sound, and it controls cost before revenue. It works when:
- the fractional person has direct authorisation experience in your sector;
- the time commitment is realistic for the firm’s risk, and stated in the application (see how many days a week);
- the contract covers the regulatory responsibilities properly (see fractional SMF agreements); and
- there is a plan, and a trigger, for moving to a full-time hire.
Outsourcing compliance support to a consultancy is different from appointing a fractional SMF. The SMF must be an individual approved by the FCA, and accountability can’t be outsourced; see what you can and can’t outsource.
Sector Notes
- Payments and e-money: safeguarding and financial crime controls draw close scrutiny. An MLRO with payments experience and someone who understands safeguarding are essential. See the people payment and e-money applications need.
- Cryptoassets: the new UK regime brings a wave of applications, and experienced crypto MLROs are scarce. See hiring a crypto MLRO and crypto SMF recruitment.
- Advice and broking: firms moving from appointed representative to direct authorisation need their own Senior Managers for the first time. See going directly authorised.
Scenario: A payments start-up has built a strong product and commercial team and plans to submit its EMI application in six weeks. Its compliance plan names “a compliance officer to be recruited”. We recommend delaying submission by eight weeks and appointing a fractional MLRO and compliance officer with EMI authorisation experience first. They rewrite the safeguarding and financial crime sections and fill gaps in the controls. The application goes in complete, and the case officer’s questions are answered within days rather than weeks.
Timing the Search
Start compliance, MLRO and any board recruitment earlier than instinct suggests: before the application is drafted, not once it is nearly ready. Allow time for notice periods, which for experienced compliance people are often three months. Fractional candidates can usually start sooner. Given how much a strong, named team strengthens an application, and how much a vague plan weakens it, this is one of the most important sequencing decisions an authorising firm makes. Our authorisation support service is built around it.
If your compliance officer will be taking on SMF16 for the first time, see what the FCA expects from a first-time SMF16 at a newly authorised firm.
Authorisation Recruitment
Building your first SMF team. Every authorisation search is overseen by Adrian Lawrence FCA
First Hires
Compliance and MLRO first.
→ Combined SMF16/17 → Fractional MLROFractional or full-time? →
Leadership
CEO, finance and board.
→ Regulated CEO (SMF1) → Chief Financial Officer (SMF2)Which SMFs at which tier →
Support
Applications and team builds.
→ SMF authorisation support → Multi-SMF team buildThreshold conditions →
Sectors
Where authorisations cluster.
→ Payments and fintech → Crypto assetsPayment and e-money people →
Every authorisation search is overseen by Adrian Lawrence FCA
Frequently Asked Questions
Do Senior Managers need to be in place before we apply?
They need to be identified, with Form A applications submitted alongside the firm’s application. In practice the compliance officer and MLRO should be engaged before the application is drafted.
How long does FCA authorisation take?
The statutory deadline is six months for a complete Part 4A application and twelve months for an incomplete one. Payment and e-money applications have their own deadlines.
Can we use a fractional compliance officer for authorisation?
Yes, if they have relevant authorisation experience and enough time for the firm’s risk. The arrangement should be described in the application.
Can a consultancy be our compliance officer?
A consultancy can provide support, but the SMF must be an approved individual. Accountability stays with the firm and its Senior Managers.
Who should we hire first?
The compliance officer and MLRO, or one person combining both, because they shape the controls and documents the application relies on.
About the Author
Adrian Lawrence FCA is the founder of SMF Capital. He is a Chartered Accountant and Fellow of the ICAEW, holds a practising certificate in his own name, and is a former listed-company Finance Director with a BSc from Queen Mary College, University of London. He founded FD Capital in 2018 and has since built a network of five specialist recruitment practices. He oversees every SMF Capital search. View Adrian’s ICAEW profile.
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